Start with the outcome, not the feature
Start with the outcome, not the feature
Write this
Build an intake application that allows residents to submit requests for a license permit and routes them to the correct program.Not this
Create a form with fields and logic.
Build an intake application that allows residents to submit requests for a license permit and routes them to the correct program.Not this
Create a form with fields and logic.
Specify the audience and constraints
Specify the audience and constraints
Always include
- Audience (resident, case manager, internal staff)
- Constraints (accessibility, compliance, data sensitivity)
- This application is for a state permitting agency and must be accessible, plain-language, and appropriate for the public.
- Do not collect Social Security numbers.
- Clearly label all required fields.
Describe the work flow step-by-step
Describe the work flow step-by-step
BlueGenAI performs best when it understands the work flow, not just the screens.When possible, include:
A resident starts on a landing page, completes an eligibility questionnaire, uploads documents, and receives a confirmation.
Tip: Be specific, focus on a single goal, include the audience, and remember to include compliance requirements.
- Entry point
- Key steps
- End state
A resident starts on a landing page, completes an eligibility questionnaire, uploads documents, and receives a confirmation.
Tip: Be specific, focus on a single goal, include the audience, and remember to include compliance requirements.